Hanaman support

Hanaman is for authorised Hanaman Homes team members and invited project contacts. Downloading the app does not create an employee account. Ask the office for your account or help signing in.

Get help

Email admin@hanamanhomes.com.au. Include your phone model, the screen you were using and what happened. Screenshots can help, but remove private information. Never send your password.

Account and data requests

Request account deletion inside App settings → Delete my account, or in the project portal account menu. Admin/CEO processes deletion of the account and eligible personal data, provides an expected completion date and explains records that must be retained. For correction or help accessing your account, email the same address. We may verify your identity. Work records needed for employment, payroll and business obligations may be retained even after access is closed. See our privacy policy.

Phone permissions

You can manage camera, photo, location and notification permissions in your phone settings. If you decline a permission, the related feature may be unavailable. Background location tracking is not provided. Optional remote alerts cover published crew allocations or changes, new messages and review requests. Enable notifications in the app and allow them in your phone settings. Signing out disables remote alerts for that signed-in session.