Privacy policy
Hanaman is a work and project app operated by Hanaman Homes Pty Ltd. This policy applies to the Hanaman mobile app and its supporting website. Updated 30 October 2026.
Information used by the app
We use account details such as your name, username, email and assigned role to provide access. Work records may include job allocations, clock and break times, timesheets, job notes, reports, photos, receipts, variations, messages and safety submissions. Information available to other users depends on their role.
If you grant location permission, supported work and travel features may use your location while the app is in use, including clock records and travel estimates. This release does not provide background location tracking. Camera and photo access are used when you choose to capture or attach images. Notification permission supports local reminders and optional alerts about published crew allocations, new messages and review requests. If you enable remote alerts, we store your device notification token, platform and its association with your signed-in account and session. Alerts use generic text without job, message or payroll details.
Why we use information
We use this information to run site work, communicate with the team, record and review time, maintain job records, provide documents, and support payroll administration. We also use necessary technical information to operate, secure and troubleshoot the service. Hanaman does not contain advertising or sell personal information.
Service providers and access
The app uses Render for hosting and database services. Authorised company documents are accessed through Google Drive. Google Maps receives location and destination information when a supported travel estimate is requested. Where the company enables payroll transfer, approved timesheet information is sent to Xero for payroll review. Apple Push Notification service and Google Firebase Cloud Messaging process device notification tokens and generic alert payloads to deliver enabled remote alerts. On Android, Firebase may create an installation identifier and collect basic app/device metadata when the app starts, even before remote alerts are enabled. We do not use Firebase Analytics or advertising tracking. These providers process information as needed to deliver their services. Information may be processed outside Australia.
Employee, manager and invited client access is controlled by company accounts, roles and assigned projects. Store-review and external phone-test accounts use fictional records and cannot access live company documents or payroll.
Storage and security
Connections to the service use HTTPS. Access requires an authorised account. The app may store drafts, cached files and session information on your device so you can resume work. Protect your device and sign out on shared devices. No service can guarantee absolute security.
Retention and your choices
We retain work records only as needed for employment, payroll and business obligations, then delete or anonymise them. You can decline or revoke camera, photo, location and notification permissions in device settings; the related features may then be unavailable.
You can request account deletion in App settings → Delete my account, or the project portal account menu. Admin/CEO will confirm the completion timeframe and any retention requirements. Contact admin@hanamanhomes.com.au to request access to, correction of, or deletion of your information or account. Include your app username and request, but do not email your password or identity documents. We may verify your identity. Deactivating access does not automatically delete work records that must be retained for employment, payroll or other obligations; we will explain any retention that applies to your request.
Contact and changes
Privacy questions and complaints can be sent to admin@hanamanhomes.com.au. We will update this page when the app's information practices change.